Why is Social Media so Important for a Business?

There are hundreds of millions of websites on the internet. Your website is one of those. So how does a person find your website, discover your store and see what you have to offer? A combination of search engine optimization, advertising and a strong social media engagement.

Why is social media so important for a business?
1. You get to interact with your customers - Interacting with your customers builds a personal relationship which makes your customers trust you. Someone is more apt to do business with a company they communicate with.

2. You can respond to customers faster - If a customer has an issue or concern after business hours they have to call or email and leave a message for you to respond the next day. With social media, they have the option to reach out to you and get a faster response, which provides better customer service.

3. More people come across your business - A major benefit to using social media for your business is FREE advertising! Someone likes/follows your page then all their friends see that activity. You're being put in front of potential customers without even doing anything.

There are many more reasons social media is important for your business. Skinny's Webworks can help you to build your social media presence or we can build it for you! We establish your company and brand and engage your customers...which is paramount to your success.